All products sold by Venom Power are inspected and adjusted individually before leaving the manufacturer and are guaranteed to be free of material defects and manufacturing faults when new.
No term warranty, in no case shall Venom Power's liability be greater than the actual purchase price of the product.Venom Limited Lifetime Warranty
We are certain of the quality of all Venom products. Therefore, all Venom products come with our Limited Lifetime Warranty, which covers defects in materials or workmanship for the life of the product. Venom will repair or, in its discretion, replace defective product free of charge for a period of 1 year from the original date of purchase. After that, for any defective product you will receive a credit equal to thirty percent (30%) of retail price (as shown on venompower.com) toward the purchase of a new Venom product of the same size and type. We reserve the right to substitute different sizes or types of replacement product for product sizes or types that have been discontinued.
This is a non-transferable warranty and does not cover normal wear and tear, physical damage (including water damage), battery failure due to over-discharge (as described in our written instructions) or any damage resulting from improper use (including opening of the sealed battery pack).
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
To make a warranty claim, please submit a support case at www.venompower.com or call us at 1-800-705-0620.Atomik RC Warranty
Atomik RC warrants all products to be free of material and workmanship defects for a period of 30 days* from date of purchase for all electronic components and 90 days* for all non-electronic components. If a component is defective or was not correctly made, Atomik RC will, at its sole discretion, repair or replace the item free of charge. This is a non-transferable warranty and does not cover normal wear and tear, crash or water damage, modifications, failure to perform routine maintenance, or any damages arising as a result of improper use.
No term warranty, in no case shall Atomik RC's liability be greater than the actual purchase price of the product.A Note to Commercial Users
If those products are put to professional, commercial or industrial use, they are guaranteed to be free of defects in material and workmanship appearing within 1 year from the original date of shipment. During that period, as its sole responsibility and as the purchaser’s sole remedy under this warranty, Venom will repair or replace defective products or, at its sole discretion, issue a credit memo for the purchase price of such products.
The above warranty does not cover software, which is provided as part of Venom’s products on an AS IS basis, with no warranties.A Note Concerning International Shipping
Duties and taxes are not included in the item price or shipping charges. Please check with your local customs office before making a purchase from venompower.com. Your local authorities will add these charges and expect payment upon delivery. These fees are not additional shipping charges assessed by Venom Power. We will not falsify the declared value of an item or mark a package as gift to reduce import fees, as this practice is illegal.Refused Orders Due to Non-Payment of Duties and Taxes
If your order is returned to us for failure to pay duties and taxes assessed by your country, we will not refund your original purchase price or any shipping charges incurred.Important Notice
Venom Power assumes sole responsibility for our products; therefore, dealers should not be involved in any warranty issues. All warranty claims are to be directed to Venom Power Customer Service. Before returning any defective product, please contact Venom Power Customer Service by submitting a support case here to receive a Return Authorization Number. A dated and itemized sales receipt must accompany any product returned for warranty work.Release of Liability
Venom Power, its affiliates, manufacturers, distributors, or retail partners shall not be held liable for any accident, injury to persons, or damage to property resulting from use, misuse, or abuse of any Venom Power products. In purchasing any Venom Power products the user agrees to accept responsibility for all such risk. Please refer to your products specific Warnings and Instructions supplied with all Venom Power products. If you are unsure about how to use or handle any of our products contact our Customer Service Department for assistance.